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Accessibility Statement

Accessibility Statement

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(360) 944-8616

Measures to Support Accessibility

Home Energy Group, Inc. takes accessibility seriously and is committed to ensuring equal access for all visitors. To support accessibility, we:

  • Include accessibility as part of our mission statement
  • Incorporate accessibility throughout our internal policies
  • Integrate accessibility into our procurement practices
  • Provide continual accessibility training for our staff
  • Assign clear accessibility goals and responsibilities
  • Employ formal accessibility quality assurance methods

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for individuals with disabilities. The guidelines outline three levels of conformance: Level A, Level AA, and Level AAA.

Home Energy Group, Inc. is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the website content do not fully meet accessibility standards.

Feedback

We welcome your feedback on the accessibility of Home Energy Group, Inc. If you encounter accessibility barriers, please let us know:

Phone: (360) 944-8616
Postal Address: 15500 NE Caples Rd, Brush Prairie, WA, 98606

We aim to respond to feedback within 2 business days.

Technical Specifications

Accessibility of Home Energy Group, Inc.’s website relies on the following technologies to function with web browsers and assistive tools:

  • HTML
  • CSS
  • JavaScript

These technologies are essential for ensuring conformance with accessibility standards.

Limitations and Alternatives

Despite our best efforts, some content may have limitations. Below are known issues and our approaches to addressing them:

  • User-Uploaded Images: Some uploaded images may not have text alternatives. We monitor and repair such issues within 10 business days. Please contact us if you encounter any problem.
  • Archived Documents: Older documents may not be fully compatible with current assistive technologies. Upon request, we can convert documents into accessible formats within 3 business days.

If you discover an issue not listed above, please contact us so we can resolve it promptly.