Brian and his crew do an amazing job listening to the client and their concerns, then letting their expertise and customer service do the talking. They educate you about your system, as well as the process of getting you squared away. Rates are reasonable and I would recommend them to anyone.
We absolutely love our ductless heat pump! Jason and his team did a wonderful job getting our system installed. The time of quoting to installation took less than 2 weeks and installation was done in a couple of hours. We are extremely pleased with the work and product that Home Energy Group, Inc. provided.
We’ve been extremely satisfied with the Home Energy Group, Inc. Jason helped us in sales. He was really easy to work with. Jesse did our maintenance and was timely, courteous, and efficient. He gave honest feedback about the condition of our filter which ended up still having some life in it.
Jason met us at our new home within a day of our request. His quote for A/C and install offered three options to choose from which we appreciated. Our install was scheduled for post-closing of our home purchase. When we closed early, Home Energy Group, Inc. was accommodating and found us an earlier appointment day. The install was smooth and non-disruptive to us.
Bought a brand new home in 2017, the AC never worked well but this year it barely worked at all and we were miserable and it’s only spring. Had someone come out and figure out what was wrong. When the AC was being put in, the house didn’t have power so there was no way for them to test and see if there was enough refrigerant put in. We called past the free servicing date, but they still did it for free. We have AC now! The tech was awesome and even let my dog bug him the whole time. Definitely recommend this company!
Our home in Portland was built in 1932 which meant none of the modern amenities were in place. Hot summer days and extremely cold winters, we needed a solution. We had a Daikin VRV system installed which was ducted with air handlers on the first and second floor creating a 2 zone system helping us be more efficient with our energy consumption. Thanks to Home Energy Group, Inc. for guiding us through the process, being very timely and professional, honest, and affordable.
Brian and his crew put a furnace /heat pump in our house that was done in the time they said would be done, quality of work and equipment can’t be beaten, Dusty and Nathan are dedicated to doing a great job, Jason is awesome too. This is the second time I used Home Energy Group, Inc. and would use again,
I had a new furnace installed and added A/C also. There was no high pressure, the price was better than I could get elsewhere, they showed up on time and were very friendly, efficient, and answered all my dumb questions. And when problems came up that was not even their fault, they quickly resolved them to a level above what I expected. They made me feel way more important than I deserve and even fished the job a little ahead of schedule. I was VERY impressed (which is unusual for me). I HIGHLY recommend them as I can’t think of a single negative thing about my experience. They showed care and concern for the customer, and that is rare these days.
Our house built in the 1950s had remnants from three previous HVAC systems. Home Energy Group, Inc. deduced the most efficient and cost-effective system for our house easily and put a plan of action in place quickly. Incredible service from the installation team. They showed up on time every morning, worked with me around our dogs, and scheduled all necessary inspections/testing for special financing quickly. A huge thank you from The Babbs.
I switched to Home Energy Group, Inc. for my Heating / AC maintenance on the recommendation of my contractor who built my home seven years ago. I was not disappointed. Jesse was on time and very professional. Customer service via phone is also very helpful. Thanks for the great service.
We went through Home Energy Group, Inc. for our Heating and cooling system. Jason came out and did three different quotes for different systems that would be compatible with our home. He explained in-depth the qualities of each system. We also had two other companies come out and do quotes. Home Energy Group, Inc. was by far the best company as we were impressed with his professionalism and responsiveness to our current needs. Jason did an exceptional job at our house. He was very professional and respected the privacy of our home. The clean-up of the work after it was done was remarkable. We love our new system and appreciate the responsiveness when in need of heat, the value of the equipment and understanding of the system, his professionalism, and the outstanding quality of his work. I would highly recommend this company and Jason.
These guys have done great work over the past few years on our HVAC system and gas fireplace. I especially appreciate their subscription service where they contact me in the spring to do yearly maintenance on my air conditioner and then in the fall for our heater. Highly recommend them!
We are new to the Vancouver, WA area and purchased a home needing remodeling. Home Energy Group, Inc. installed a new Mitsubishi whole house HVAC system. They arrived quickly to quote our project, returned in 4 days with all the required equipment, and completed the job in 3 days. Their professionalism and attention to detail are only surpassed by the respect they showed by protecting surfaces, cleaning up after themselves, installing supply vents and returns in difficult to access but perfectly placed locations. Thank you Home Energy Group, Inc.! Job well done!
Tye with Home Energy Group, Inc. just came to our home for our quarterly HVAC service and I was so pleased with both him and the service! He was on time, friendly, wore his mask (even over his nose!), physically distanced, and explained the various items in his evaluation notes. I would highly recommend Home Energy Group, Inc. and Tye. Thank you!